Privacy Policy.

Who we are

LIWA Foundation is a charitable and community-focused organisation working to restore hope, create possibilities, and support individuals and communities in need.

For the purpose of this Privacy Policy, references to "LIWA Foundation", "LIWA", "we", "us", or "our" refer to LIWA Foundation.

Information you provide to us

Depending on how you interact with LIWA Foundation, we may collect information such as:

Why we use your information

We may use the information collected for legitimate organisational and service-related purposes, including:

• Creating and managing member accounts.
• Processing membership applications and renewals.
• Verifying member information where required.
• Managing event registrations and participation.
• Processing donations and maintaining donation records.
• Providing account-related notifications and communications.
• Responding to enquiries and support requests.
• Maintaining the security and functionality of our website.
• Preventing fraud, misuse, or unauthorised access.
• Complying with applicable legal and regulatory requirements.

Identity verification

Certain membership or verification processes may require members to provide government identification information, such as Aadhaar or PAN details.

Such information is collected only where required for the relevant verification process and is intended to be handled with appropriate care and security.

Payments and transactions

Membership fees, event payments, donations, and other applicable transactions may be processed through third-party payment service providers.

Payment providers may collect and process payment information according to their own privacy policies, security practices, and terms of service.

LIWA Foundation does not intend to store complete payment card details such as full card numbers, CVV numbers, or banking passwords on its website.

Emails, messages and notifications

We may contact members and users using the contact details they provide for purposes such as account verification, password recovery, membership updates, event information, payment-related notifications, and important service communications.

Certain communications may be necessary for the operation of your account and therefore may not be optional while using the relevant service.

Cookies and similar technologies

Our website may use cookies and similar technologies to maintain login sessions, remember preferences, improve website functionality, understand website usage, and maintain security.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

When information may be shared

LIWA Foundation does not intend to sell your personal information.

Information may be shared with trusted service providers where reasonably necessary to operate our services, such as hosting providers, email services, payment processors, website security providers, and technical service providers.

We may also disclose information where required by law, legal process, government authorities, or where reasonably necessary to protect the rights, security, or property of LIWA Foundation, its members, users, or others.

How we protect your information

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Users should therefore understand that no online system can provide an absolute guarantee of security.

How long information is retained

We may retain personal information for as long as reasonably necessary to provide our services, maintain membership and transaction records, meet legal or accounting obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and operational requirements.

Keeping your account secure

If you create an account with LIWA Foundation, you are responsible for keeping your login credentials confidential and for notifying us if you believe your account has been accessed without authorisation.

We recommend that you use a strong, unique password and avoid sharing your password with anyone.

External websites and services

Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.

LIWA Foundation is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policy of any external service before providing information.

Children's privacy

Our online membership and account services are intended for users who are legally able to enter into the relevant arrangements. We do not knowingly seek to collect personal information from children through our membership system without appropriate consent or lawful basis.

Changes to this Privacy Policy

LIWA Foundation may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or organisational practices.

When changes are made, the updated version will be published on this page. We encourage users to periodically review this page for the latest information.

Questions about your privacy?

If you have questions, concerns, or requests relating to this Privacy Policy or the way LIWA Foundation handles personal information, please contact us.